This quick reference outlines sample language and details to include when initiating a request for information that will increase the likelihood, speed, and quality of collaboration responses from other institutions.
Why? Outline the reasons why you think their activity or transactions are unusual.
Who? Provide identifying information for the entity.
Where? Indicate the type of activity you are investigating and what you are hoping to learn.
When? Provide a brief timeline for the customer’s activity.
Where? Include any information you know about the movement of funds at your institution.