Elder financial abuse is a devastating crime that is growing in prevalence as bad actors exploit fear and uncertainty of vulnerable customers during the COVID-19 crisis. Believed to be largely underreported, financial institutions must respond quickly to combat the exploitation of senior customers.
In this engaging webinar industry experts Jim Richards, former BSA Officer at Wells Fargo, Zane Morgante, CFE and Loss Prevention Program Manager at Bank OZK, and Corey Lynch, Product Expert at Verafin, will share perspectives from across the industry on elder financial exploitation. These speakers will keep you informed of COVID-19-related scams, and key considerations from industry publications and guidance, including red flag indicators, best practices for detection, and trends from suspicious activity reporting.
In this insightful event you will learn:
- The scale of elder financial exploitation and the challenges of preventing fraud targeting senior customers.
- How criminals are leveraging the COVID-19 pandemic to target elderly and vulnerable customers.
- Potential red flag indicators of elder financial exploitation.
- Best practices for reporting elder financial exploitation, including Suspicious Activity Reporting, and contacting appropriate local and state-level agencies.